Category Archives: fix Skype errors

27Jun/19

Learn How To Stop Skype From Starting Automatically With Step-by-Step Guidance

Many users are experiencing a strange issue while signing into Skype accounts from their devices. It makes the sign-in process automatic and hence, you will start receiving Skype calls and message right after the device startup. 

Sometimes, this feature can sound amazing to those customers who utilize Skype on a regular basis. But, this Skype login process can be an annoying issue for many, who don’t prefer automatic settings for signing in. 

So, if you are facing this problem and want effective methods on how to stop Skype from starting automatically, go through this article. Here, you will get step-by-step guidance on preventing Skype from running during the Windows startup process. 

Effective Methods To Prevent Skype From Launching During Device Startup: 

If you are using a Windows-based PC or laptop, running Skype after startup is an automatic process. This is a default selection on most Windows models that allows the user to log into their Skype account as soon as they start their devices. 

Fortunately, you can resolve this issue by removing Skype application from the list of startup programs. So, let’s discuss a few techniques that can stop Skype from running in the background.

Method 1- Turn Off the Automatic Start Skype Option

This method is applicable to those who are experiencing the automatic launch of Skype during OS boot up process. However, you can also apply the instructions if you are annoyed with the Skype shortcut in device’s Startup folder. 

In order to apply this, at first, launch the Skype application on your PC and access your account. Then hit the Options menu which you can find beside your profile picture at the top of the window. You can easily identify this option that is visible in the form of three dots in a horizontal position (…).  

As you click on this icon, it will show you various options regarding the Skype settings on your machine. So, select the ‘Application Settings’ option and go to the ‘Startup and Close’ section. 

Below this option, find the toggle switch for ‘Automatically start Skype’ and disable it. Finally, exit the application window of ‘Skype’ and reboot your PC for these changes to take effect. Hopefully, you will not experience the problem of automatic Skype launching during the startup process. 

Method 2- Delete Skype App from your Device’s Startup 

Usually, the computer has the default feature of adding up the programs and apps in its startup folder. This enables the OS to launch the applications faster after starting up. So, to know how to stop Skype from starting automatically Windows 10, try to remove the app from the Startup list. 

Steps for Windows 8 and Beyond:

To apply this method on Windows 8, 8.1 and Windows 10, launch the Task Manager. You can do this by pressing the tabs for Ctrl, Alt and Delete simultaneously and wait for the Task Manager window. 

Next, hit the ‘Startup’ tab and it will display the items that are installed on Windows that appears during the Startup process. From this list, you need to navigate to the Skype application and right-click on it. Then select the ‘Disable’ option and exit the ‘Task Manager’ window. 

Steps for Older Windows Versions:

However, the method of removing Skype from the Startup folder in older versions of Windows is a bit different. Here, you have to click on the Windows Start button and type ‘run’ in the search box. Otherwise, hit the tabs for Windows logo and R at the same time to open the Run dialog box. 

Now, write ‘msconfig’ in the text field and then click on the ‘OK’ button. As the ‘System Configuration’ window appears on your screen, select the ‘Startup’ tab. Then you will see the list of startup items on your version of Windows along with checkboxes beside them. So, locate the Skype app and untick the checkbox next to it. This will prevent this application from running during Windows startup. 

Finally, press the ‘Apply’ and ‘OK’ buttons and press the ‘Restart’ button on the next dialog window. Once your device boots up, observe whether Windows starts Skype app automatically after login. 

If there is any other associated component of Skype installed on your system, repeat the above steps to disable them as well. Now, check whether the Skype app is launching during startup automatically. If the issue persists, try the other methods to block Skype from running in the background during Startup. 

Method 3- Utilize Windows Registry Editor to Step Automatic Skype Launch

In case, you can’t disable the Skype application from launching during the startup, try this method. Here, you need to access the Registry Editor window and delete the entries of Skype. 

If you want to try this technique, launch the Run dialog box on Windows and write ‘regedit’ in the text field. Then hit the ‘Enter’ tab and Windows will display the Registry Editor on your device’s screen. 

On the Windows Registry Editor window, go through the list of directories on the left pane. Then follow the path link HKEYLOCALMACHINE > SOFTWARE> Microsoft> Windows > CurrentVersion. 

Next, locate the ‘Run’ folder below the option of CurrentVersion key on Windows. As you click on it, the Registry Editor will display the list of startup programs on the right pane. So, select the Skype program and right-click on it. Then hit the ‘Delete’ option and Windows will erase it from its startup list. 

If Windows asks for any additional confirmation to perform this action, you need to confirm it. Hence, click on ‘OK’, ‘Yes’ or corresponding option on the dialog box for disabling Skype from Windows startup. 

Now, you can close the ‘Registry Editor’ window and reboot your PC. Hopefully, you won’t see that Windows is running Skype automatically during the process of startup. 

Method 4- Log Out of Skype Preview App on Windows 10

To stop the Skype Preview application to launch during the Windows 10 startup, you need to follow this method.

First, click on the Windows Start menu and run the Skype Preview app. For this, you can either locate the shortcut of this application on Desktop or take help from Cortana search box. 

Then check the bottom-left corner of your Skype Preview app and select your profile icon. Now, choose the ‘Sign out’ option from the list of items. This will prevent Windows from logging into your Skype account automatically after startup. 

Method 5- Disable Skype Desktop App During Windows Boot Up

This method is for the users who are facing automatic Skype launch with the traditional desktop version of this app. So, to prevent this application from running in Windows background consistently, you can apply the following steps.

So, start with launching the traditional Skype Desktop app on your Windows. Then click on the ‘Tools’ tab and select ‘Options’ from the drop-down menu. 

Next, hit the ‘General settings’ option and untick the checkbox for ‘Start Skype when I start Windows’. Now, save these changes by clicking on the ‘Save’ button and Skype will never launch automatically with the system startup. 

To disable the Skype Desktop app from running in the background on Windows, you can apply a small trick. Simply locate the Skype icon on your Taskbar’s notification area. Then right-click on it and choose the ‘Quit’ option from the list of items.

If you are unable to stop Skype application by following this tip or any of the above methods, it’s time to call the experts. Hence, get in touch with a certified technician and ask how to stop Skype from starting automatically, they will surely find an apt solution to solve this issue.

27May/19

Amazing Tips And Tricks To Resolve Skype Can’t Connect Issue

For the Windows users, Skype is undoubtedly one of the best video-calling apps. Many users across the world use Skype for its easy-to-use features but sometimes, even Skype comes up with several errors for the users. Most of the time, Skype works fine but it has been found that at times, Skype fails to connect.

If you are experiencing Skype can’t connect issue, then don’t worry at all, you are not alone. There are many Windows 10 users who are reporting about the same problem. But fortunately, there are enough troubleshooting steps that will easily resolve some common Skype problems like this.

Simple and Easy Procedures to Eliminate the Skype Can’t Connect Problem:

It is very important to troubleshoot the connection problems in Skype as soon as possible because it is really frustrating right away. And if you need to be reassured that the underlying problem is solely with Skype. Then, you can verify with the some other associated things like the internet. Sometimes, the specific laptop, PC or mobile device that you are using, might also be at fault.

So, follow the below-mentioned procedures to fix the issues of connectivity on your version of Skype.

Procedure 1: Verify Skype Heartbeat

The primary thing that you should do after you get the Skype can’t connect error message is to check the Skype Heartbeat. This is because there are chances that Skype might have some issues in its application.

For that, you can follow either of the two methods:

You can visit the official Skype Status webpage.

Open Classic Skype. Then, go to the Help section and from there, select the Heartbeat option.

Procedure 2:  Keep your Skype Application Up-to-date

It is important to keep your Skype application always updated if you want it to work smoothly. If the version becomes outdated, then it might become quite troublesome to work with it. Thus, to upgrade your Skype application to the latest version, you can do the following:

  • At first, go to the official Skype website. From there, you will get the links to get the newest Skype version.
  • Then, open your classic Skype app.
  • After that, go to the Help section.
  • From there, select the Check for Updates option. 
  • After that, you will get to see two options: Update Classic Skype and Try the new Skype.
  • You can select any of them as per your preference.

Hope this will surely fix the can’t connect to Skype issue.

Procedure 3: Configure the Firewall Settings of your Skype Application

Sometimes, the firewall of your Skype application might be the main culprit behind this Skype connectivity issue. So, if you want your Skype application works well, then you need to configure its firewall. To do so, follow the steps cited below:

  • In the beginning, close your Skype App and ensure the fact that it is not running in the background. For checking this, you can also use Task Manager.
  • Then, open your Firewall and from there, find the list of applications that are installed on your PC.
  • After that, search for the Skype entry.
  • Once done, then select the “Allow Skype to connect to the Internet” option.
  • Then, save the changes that you have made earlier.
  • Thereafter, restart the Skype application.

If the connection issues of Skype still persist on Windows 10, then move on to the next method.

Procedure 4: Update Network Adapter Drivers

Skype connection problems can often be caused due to the outdated network adapters. If you want to get Skype back on track, then perform this method to resolve the driver issue. You can do this by following any of these methods:

Using Device Manager

Here is how you can do that:

  • Press the Windows logo key and the “X” key at the same time. This will open the Device Manager.
  • From there, select the Network Adapters option.
  • Then, right-click on the adapter that your driver wish to update.
  • Now, click on the Update option.
  • Wait for the procedure to finish and then restart your PC.

Update the Drivers Manually

You can also update your drivers manually in a methodical way. Therefore, visit your manufacturer’s official website. From there, you need to find and download the latest driver versions for your adapters. Then, install them manually one-by-one. 

Procedure 5: Renew the Network Settings

Still, if you encounter the frustrating Skype can’t connect error, then keep an eye on your network usage. If you find that it is too high, then your bandwidth might get overloaded. 

Thus, if you want to fix the Skype connection issues, perform the following:

  1. Close all apps and programs that are heavy on network
  2. Renew your Network settings.

Use Command Prompt to Refresh your Network Settings:

  • Press Windows logo key + X at the same time. This will open Command prompt (Admin).
  • Type Yes and then, type in the following commands. Also, press the Enter key after each of them:

ipconfig /release;

ipconfig /renew;

netsh Winsock reset;

netsh int ip reset;

ipconfig /flushdns;

ipconfig /registerdns;

netsh int TCP set heuristics disabled; netsh int TCP set global autotuninglevel=disabled;

netsh int TCP set global rss=enabled;netsh int TCP show global

  • Now, reboot your PC.

Reset your Entire Network Settings

You can also reset or renew your entire network settings by following these steps:

  • At first, go to the Start tab.
  • Then, go to the Settings tab. From there, select the Windows Settings option.
  • After that, click on the Network and Internet option.
  • From there, scroll down to the ‘Network reset’ option.
  • Now, click on the Reset now option.
  • Finally, restart your PC.

Hope this will resolve your Skype connectivity issue. But, if you keep experiencing persistent connectivity issues, then move on to the following method.

Procedure 6: Scan your PC for Malware

Sometimes, users encounter Skype connection issues due to the malware attack. Therefore, you can run a full system scan to detect and scoop the miscreants out.. 

You can also do so by using Windows Defender. This is a part of Windows 10 and you can launch this to scan your PC. For that, go to the Settings tab. From there, choose the Update & Security option. After that, click on the Windows Defender option. Now, open Windows Defender and click on Full option.

You can also depend on a third-party antivirus tool to perform a full system scan or can ask for a professional’s help.

Procedure 7: Use Windows Update

Your Skype app might also fail to connect if your Windows OS is outdated. Thus, to fix this problem on your Windows PC, you need to search for and download the available updates automatically.

Here is how you can do it:

  • First of all, click on the Windows logo key + I simultaneously.
  • Now, click on the Update and Security option.
  • After that, select the Check for updates option.
  • Now, let the available updates come through. If you find any, then click on it to begin the installation process.
  • Next, you should wait until the installation process completes.
  • Finally, restart your PC.

Therefore, now you can check whether your Skype is working fine or not. 

Hopefully, with the help of the much-needed solutions that have been mentioned here in this article, you will be able to easily fix the problem if you find Skype can’t connect in your Windows PC. 

But in case, if the solutions fail to resolve and you still encounter Skype connection problems, then the most reliable way is to get in touch with an expert for assisting in resolving this issue without any hassle.