Windows key not working on Windows 10 is one of the most frequently complained error. The users might experience this error if they are using corrupted or faulty sound card drivers. Another potential reason behind this error might be a third-party antivirus application that is installed on their device.
Users who have Dropbox installed on their system can also encounter this same error. Cache, cookies and junk files take up a huge amount of space in the RAM which triggers such kind of Windows key related troubles.
Some users have reported that Firewall and security software restrictions can interfere with other applications and stop the Menu button from appearing on the display screen. If you delete some of the Windows 10 files and folder unknowingly, a configuration related issue arises and as a result, you find that the Home icon stops working.
While login to the account, if you enter wrong Username and Password, then you will surely face this error. There are some other instances when you come across such error. But, nothing to be getting worried. As you are not alone. Hence, keep reading this article till the end.
Simple Methods to Fix Windows Key Not Working Windows 10:
Here, in this article, we are going to mention some of the outstanding troubleshooting steps by which you can easily deal with this error.
Re-log into your Account
The first method that you can perform to resolve the Windows key related error is by logging into your account again. To do so, follow these steps below:
- At first, tap on the Ctrl + Alt key along with the Delete button at the same time from your keyboard and then hit the Sign-Out button.
- After that, enter the login credentials and then log in again.
Now, reload the page and then check whether this error has been resolved or not. If upon logging into the account fails to settle the matter, then try out the next method.
Create a New User Account
Firstly, tap on the Taskbar and then go to the Taskbar Manager. Now, in the Taskbar Manager window, choose the File option and then select the Run new task. After that, write “PowerShell” into the Command Prompt window and mark the checkbox to create this task with Administrator right and then hit the OK button.
Once the PowerShell opens, write “net user new username new password / add” command and then click on the OK button or hit the Enter key. Lastly, restart your device and try to log into your new user account and check if the issue gets resolved.
This issue should fix upon performing this method. But, if the issue still remains, then proceed with the next process.
Uninstall Third-Party Security Program
At first, you need to go to the Start menu and then go to the Settings. Now, in the Settings window, tap on the System and select the “Apps And Features” button. After that, locate and choose the third-party security program that you want to remove from your device.
Now, right-click on that security program and hit the Remove/Uninstall button from the resultant menu list. Now, confirm the process by hitting the OK button twice. When the process gets over, restarts your device. Once your device reloads, try to use the Windows key.
Reinstall Video and Sound Card Drivers
As we have already mentioned that outdated or corrupted video and sound card drivers also trigger Windows key not working error on Windows 10 device. So, you can reinstall the drivers, the bugs will be eradicated from your device hence you will be able to work properly.
To reinstall the video and card drivers, press the Windows Home key along with the X key to open the Device Manager. Once the Device Manager window opens, double-tap on the Sound Video And Game Controller button and then tap on your Audio card driver. After that, hit the Uninstall button from the resultant menu list.
Here, you might be prompted with a notification box that pops up on the screen. Also, you require to mark the checkbox beside the “Delete the Software For This Device” option. Then, hit the Uninstall button and press the OK button twice to confirm the process.
Reboot your system when both the drivers are removed/uninstalled. Now, you have to download and install the most compatible driver for your device.
First of all, run a complete scan on your device. Scanning will help to locate the issue with the drivers. Once the new window opens, you will find two options: Update and Update All.
If you wish to install the drivers manually, then you have to tap on the Update button. While downloading the drivers, ensure that the drivers are completely compatible with your device. Alternatively, you can choose another option. Upon choosing the Update All button, both download and the installation of the divers will be automatic.
This process might take a while to finish. So, until the process ends don’t interrupt it anymore. Lastly, reboot your device to apply the new changes.
Remove the Dropbox
You may also get the Windows key not working error if you have Dropbox installed on your system. Usually, Dropbox conflicts with the Start menu triggering certain difficulties to work properly. Hence, removing the Dropbox might sort out this matter.
At first, locate the Windows Home key on your keyboard. Now, press it along with the R key to invoke the Run dialog box. Once the Run dialog box opens, write “control” and press the Enter key or choose the OK button.
After that, select the View by Category and hit the Remove/Uninstall button rom the resultant menu list to eliminate this application for your device. Next, locate and select “Dropbox”, lastly, hit the Uninstall button.
Check and Repair Windows Files
Sometimes, Windows 10 installation becomes corrupted and as a result, certain features of Windows 10 stop working. So, whenever, you find that Windows keys not working on Windows 10, simply perform the SFC scan.
Firstly, open the Task Manager and then select the File. After that, choose the Run New Task option from the resultant menu list. Once the Create new task window opens, write “cmd” into the search field and locate the “Check This Task With Administrator Privileges” button. Once you locate this option, right-click on it and enter the following command into the Command Prompted window.
“SFC/scannow” and hit the Enter button or choose the OK button. Now, Windows System File Checker will scan your entire PC and detect the internal glitches that associated with the Windows key not working. After detecting the issue, it will resolve them automatically.
Perform DISM Scan
To resolve the matter, you can also check and repair the Windows files. To do so, go through the steps below:
Firstly, tap on the Taskbar and then initiate the Taskbar Manager. Now, choose the File option and hit the Run New Task button. After that, write “PowerShell” and hit the checkbox to create this task. Now, confirm the task by tapping on the OK button twice. Afterward, type the following commands and then hit the Enter key after each command:
- DISM.exe /Online /Cleanup-image /Restorehealth
- DISM.exe /Online /Cleanup-Image /RestoreHealth /Source:C:RepairSourceWindows /LimitAccess
After executing the above commands, restart your device and check whether the issue gets resolved or not.
We hope that after performing the above methods, you will be surely able to get rid of the Windows key not working issue. But, in case, you find any trouble while performing the steps, then you can post your doubts in the feedback section below. On the other hand, you can also take expert assistance for instant help.